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Frequently Asked Questions

The New Foundation understands the importance of a strong support system and continuity of care in the treatment process which is why we offer multiple programs to fit your needs including:

  • Intensive Outpatient Programming (IOP)
  • Partial Hospitalization Programming (PHP)
  • Therapeutic Group Home
  • Residential Treatment Center (RTC)

The New Foundation is a contracted provider with most major commercial insurance plans as well as Medicaid. Some of the insurance plans that we accept are BCBS, MHN, UHC, Cigna, Aetna, Compsych, Magellan National, among many others. Please call our admissions department to see if your insurance is an in-network plan.

It is important to remember that the treatment process is unique to each individual so it would not be appropriate to assign a number to recovery. With this being said, an individual’s length of stay varies based on their own needs, clinical progress in treatment, and medical necessity. Treatment planning is individualized and will be unique to an individual’s specific needs and goals. The multidisciplinary team will work with each client throughout their stay to determine what the treatment timeline will be.

We have a community filled with adolescents both male and female between the ages of 11-17 years old. The residential programs are gender specific, male only and female only.

The New Foundation’s newly renovated residence provides semi-private rooms (four residents per room) with twin beds and personal storage space. Our experience and outcomes research have indicated that residents progress when they have peer support in treatment, are able to process with their peers and are given the guidance to practice healthy communication and interpersonal skills.  Campus Tour

The day for the residents begins early with breakfast at 6:45 a.m. School begins at 8:00 a.m. until 11:00 a.m. then residents attend specialty groups and group therapy, depending on their needs and referring concerns. After lunch residents return to school to finish out their academic work until 2:30 p.m. If they are in the substance abuse program they attend a recovery/relapse prevention group followed by a recreational activity. Residents then return to their rooms to complete chores and have some self-reflection time. Dinner is served around 5:00 p.m., followed by milieu groups, coping skills groups, process sessions, counseling, treatment assignments, and Twelve-Step meetings (if applicable). The New Foundation structured day of programming usually ends at 9:00 – 9:30 p.m. Also throughout the day, residents may meet for individual or family therapy and consult with doctors according to their specific needs. Other therapeutic activities may include Eye Movement Desensitization and Reprocessing (EMDR), DBT interventions, Pet-Assisted Therapy, community activities, nature walks, and other recreational activities.

The New Foundation recognizes that recovery takes a holistic approach and nutrition is a vital part of one’s overall wellbeing.  All meals are prepared by our chef who has over 20 years of experience preparing nutritional meals primarily made from fresh ingredients. We strive to serve food that is low in preservatives, sugar, and artificial ingredients.  Our chef is passionate about making meals for our residents that are not only delicious but offer a variety of options.  Snacks are offered in between each meal.

Each individual in the residential program has the ability to contact their family or positive support system while in treatment. These phone calls can occur anywhere from 3-5 times per week. We restrict outgoing calls to peers, or significant others and the guardian must approve each person that residents call.

We believe that family involvement is a vital part of a youth’s overall success, this support is an important component in treatment. Visiting privileges are given at the discretion of the resident’s therapist, in accordance with the best interests of the resident. The primary therapist generally authorizes visitation after completion of a full week or 2 of treatment (depending on the program). Days and times for visitation can vary so we recommend that visitors contact the primary therapist 24 hours in advance to schedule a visit. Visitors must follow the guidelines for appropriate attire and are asked to not bring any food, candy, soda, gifts, magazines, etc. to any resident. Visitors are required to check in at the main reception desk upon arrival.

An inpatient experience allows you the opportunity to work on your personal issues for a significant amount of time without the distractions or interruptions of daily life. By immersing yourself in treatment, you are able to look at all the facets of life, get to the root of issues, evaluate relationships and patterns of living, and reprioritize and restructure your life to begin a healthier, more fulfilling future. It is a time of total honesty with yourself in a supportive, nurturing and healing environment. The New Foundation blends a truly individual program with a wide variety of therapeutic approaches and an environment that gives each resident the tools necessary to achieve the highest likelihood of ongoing recovery. Inpatient treatment can help you start over with the tools, support, honesty, and courage to take back your life, to build a stronger foundation.

Youth who are attending school prior to being placed in the residential program have several options of how they can continue their education requirements. Please contact an admissions team member to inquire more.

The New Foundation is certified by the Joint Commission, National Quality Approval.

The New Foundation Academy is accredited by AdvancED accreditation.

1. Call 480-945-3302 to speak with a caring professional.

2. Complete the referral form and an intake coordinator will contact you for a brief conversation about why you are seeking treatment, and to answer any questions you may have about the program.

If you are experiencing a life-threatening EMERGENCY, please dial 911!

National Suicide Prevention Lifeline (800) 273-TALK (8255)

Veterans Crisis Line, (800) 273-8255, Press 1,

Central Arizona Crisis Line (800) 631-1314, (602) 222-9444, TTY (800) 327-9254

Northern Arizona (Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties) (877) 756-4090

Southern Arizona (Cochise, Graham, Greenlee, La Paz, Pima,

Pinal, Santa Cruz and Yuma Counties) (866) 495-6735

Gila River and Ak-Chin Indian Communities (800) 259-3449

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